Long Tail is the utilization management company built for the AI era.

We help hospitals and health systems cut through the administrative hurdles payers use to delay, downgrade, and deny reimbursement.

Wecombine our own AI-native software with expert clinical operators to fight payer shenanigans across the full UM process, from prior authorization to appeals, so providers get paid for the care they deliver.

WHY WE'RE HERE

Mission and values

Optimize the financial performance and work-lives of healthcare providers by eliminating administrative waste with modern technology applied to long tail problems.

That's our doctrine in one sentence. Here's how we hold ourselves to it.

Integrity and Ethics

We do what's right. If we make a mistake, we fix it.

Communication and Directness

We say what we mean. If something's wrong, you hear it from us first.

Respect and Collaboration

We treat everyone with respect. If you have a better idea, we want to hear it.

Learning and Growth

We stay curious. Every day we get a little better at the work.

Accountability and Results

We keep our promises. When a problem lands on our desk, we solve it.

Enjoyment and Positive Culture

We keep it friendly and down to earth. Good work comes easier when you like the people next to you.

Action and Problem-Solving

We'd rather act than wait. Progress beats a perfect plan.

Customer Focus and Value Creation

We work for our clients' results. If it doesn't create value for them, we don't do it.

Operator-led

Clinicians, revenue cycle operators, and engineers. One team.

A working sample of the team: the clinical, solutions, and engineering leads who run client engagements day to day.

Jeff Means

Jeff Means

CEO
Austin Brandt

Austin Brandt

Chief Solutions Officer
Chris Ingrao

Chris Ingrao

Co-Founder & COO
Scott Decker

Scott Decker

Co-Founder & CTO
Stephen Scott

Stephen Scott

Co-Founder & Chief Customer Officer
Ben Parkison

Ben Parkison

Head of Product
Wyatt Nielsen

Wyatt Nielsen

Senior Director of Engineering
Katy Behling

Katy Behling

Sr Director of Utilization Management
Heaven Provo

Heaven Provo

Subject Matter Expert

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