Software Terms of Service

3. Your Account

You are responsible for safeguarding your login information and any activity under your account. If you suspect any unauthorized access, please notify us promptly.

Your organization is responsible for managing account access and ensuring its users follow applicable security protocols.

User accounts must be associated with individual, verifiable email addresses. The use of generic, shared, or group email addresses (e.g., “info@,” “admin@,” or “team@”) as the primary account email is not permitted.

4. User Conduct and Acceptable Use

To maintain a secure and effective environment, users must not:

• Use the Services in ways that disrupt or negatively impact others;

• Extract or harvest data without written permission;

• Access restricted areas without authorization;

• Misrepresent their identity or affiliation;

• Use the Services for unlawful purposes, including fraud or unauthorized system access;

• Attempt to breach or bypass security mechanisms, introduce malware, or conduct denial-of-service attacks;

• Modify, reverse-engineer, decompile, or attempt to extract source code from our software;

• Send spam or unsolicited communications;

• Engage in harassment, abuse, discrimination, or threatening behavior;

• Upload or share content that violates intellectual property rights.

Users are also responsible for complying with applicable laws and reporting any security incidents in a timely manner.

5. Subscription and Payment

Certain features may require an additional paid subscription, and your organization must purchase them to be available for your use.

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Additional terms regarding pricing, billing, and refunds are outlined in the Master Subscription Agreement (MSA) and Order Form.

6. Intellectual Property

All software, content, and other materials provided through the Services are owned by Long Tail or our licensors. Use of the Services does not grant you ownership rights.